Heat pump repair
Service requests for heat pumps that aren’t heating or cooling as expected.
Cold-weather context
Heat pumps can frost and defrost as part of normal operation. Persistent ice, error codes, or little heat in cold weather deserve a professional look.
If you also have a furnace backup (dual fuel), note that configuration when you request service — it helps troubleshooting.
FAQ
Do heat pumps work in Ontario winters?
Many cold-climate models are designed for Canadian winters, but performance depends on the specific equipment, home, and design. We’ll discuss expectations honestly for your situation.